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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Geeslin

July 29, 2025

5  out of  5
rating by Jack Geeslin
"My experience with Kris Ammons State Farm was excellent. Everything went smoothly and efficiently!"
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Merriel Brown

July 29, 2025

5  out of  5
rating by Merriel Brown
"This is such an amazing insurance agency. They really listen to you and try to help you, finding you the best deals possible. I love the personal touch here. You won't go wrong if they're in your corner so give them a call and see how they can save you some money!"
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hunter holmes

July 29, 2025

5  out of  5
rating by hunter holmes
"Great experience Hayley is an amazing worker helped me save so much on car insurance"
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Brooke Miracle

July 21, 2025

5  out of  5
rating by Brooke Miracle
"Exceptional Service from Matt Latta – Highly Recommend! I recently worked with Matt to find the right insurance coverage for my auto, life, and renter’s policies, and I couldn’t be happier with the experience. From the very first conversation, Matt was incredibly communicative—he took the time to really listen to my needs and clearly explain all the options available. I never felt rushed or confused, and his transparency helped me feel completely confident in my choices. What stood out most was Matt’s deep knowledge of the insurance industry. He was able to break down complex policy details in a way that made sense, and he offered personalized recommendations that were both practical and cost-effective. His friendly and warm demeanor made the entire process feel more like chatting with a trusted friend than working with an agent. Matt also had top-notch follow-up. He checked in after each step to make sure I was comfortable and well-informed, and he was always prompt in returning calls and emails. It's clear he genuinely cares about his clients. If you're looking for an insurance agent who’s knowledgeable, approachable, and truly committed to your peace of mind, Matt is the one to call! Brooke Miracle, REALTOR® Knoxville, TN"
We responded:
"Brooke, thank you so much for the review and highlighting Matt. We are so happy to have him as a part of our team. His passion for helping people is part of the foundation this office is built on. We are so thankful for him and you being apart of the Kris Ammons State Farm Family. "
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Loren Brown

July 1, 2025

5  out of  5
rating by Loren Brown
"Kris has a wonderful team that works for him. No matter who you talk to (Brittney, Hayley, or Matt), everyone is so pleasant to work with. Very happy with this agency."
We responded:
"Loren, the team absolutely makes the difference! Thank you so much for the great review!"
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Courtney Smith

June 30, 2025

5  out of  5
rating by Courtney Smith
"Brittany at Statefarm is very wonderful. I’ve always choose to talk to her. I love talking to her. She explains everything to me if she doesn’t know an answer, but she calls me right back."
We responded:
"Courtney, thank you so much for the review we really appreciate you and your family!"
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TLA Adkins

June 25, 2025

5  out of  5
rating by TLA Adkins
"Hayley is amazing. I called to update payment information and ask some other questions because I just bought a home. She answered all of my questions quickly and efficiently. I have been with State Farm many years and am a very happy customer. Keep up the great work and wonderful customer service. I appreciate all of you."
We responded:
"TLA, thank you for the review! We really are blessed to have Hayley on our team!"
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Jackie Seale

June 25, 2025

5  out of  5
rating by Jackie Seale
"Super sweet people that work in this office every time I call the no exactly how to help me"
We responded:
"Jackie, thank you so much for the great review! We really appreciate you and always look forward to helping you anyway we can!"
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Mattie Manning

June 18, 2025

5  out of  5
rating by Mattie Manning
"I recently began using Staye Farm, Kris Ammons branch for my car insurance and could not be more satisfied for many reasons. First, I was able to complete the entirety of the sign up process online one evening which was very convenient for me. In addition, the price beat my former carrier so much so that I decided to also move my homeowners and RV to the policy as well, all cheaper than the prior carriers. About 2 weeks after I got the policy I traded vehicles and was able to make the switch completely online again, negating the need to spend time on the phone during business hours when I am also working. Kris did call and introduce himself and welcomed us to the company but otherwise all communication has been via email which I really appreciate as a full time working adult. I would highly recommend the Kris Ammons State Farm branch to anyone looking for insurance. P.S. I did have to call the office once and Kris himself answered the phone, peace of mind for those that prefer phone communication over email."
We responded:
"Mattie, thank you so much for taking the time to write us a review! It’s very encouraging to know how seamless your processes were. We truly look forward to helping you when life happens and thank you for becoming a part of Kris Ammons Agency Family."
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Charity Crass

April 8, 2025

5  out of  5
rating by Charity Crass
"Kris and his assistant Brittney are a dream come true! My questions are always answered immediately and I always feel so valued like a #1 customer. Brittney is the Queen of customer service, I have never been more appreciative of someone and the time she spends explaining things to me. I unfortunately did have a total loss on my vehicle due to a car accident, everyone was okay, Kris had money for me to get started on my car search in less than 5 days. I have also temporarily insured an RV for an excellent rate. Kris is nothing short of AMAZING! HIGHLY RECOMMEND! If you are thinking about switching, stop and give this man a call!"
We responded:
"Charity, thank you so much for the review. It’s truly our pleasure to get to help you with your insurance needs!"
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Jessica Roff

March 20, 2025

5  out of  5
rating by Jessica Roff
"Very friendly and knowledgeable."
We responded:
"Jessica thank you so much for the review, we try our best!"
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Audrey Taylor

March 20, 2025

5  out of  5
rating by Audrey Taylor
"So thankful to have this team taking care of us and our insurance! They are so helpful!"
We responded:
"Audrey, we really appreciate the review we are thankful to provide coverage for you guys!"
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Matthew Latta

March 6, 2025

5  out of  5
rating by Matthew Latta
"I have been insured with State Farm for as long as I've needed insurance for anything. When Kris's agency opened, my policies were moved under the care of his team. When a property I owned was badly damaged by the tenant, Kris and Brittney walked me through the entire process I'd need to restore that property and made sure to educate me every step of the way. Now, Kris, Brittney, and Hayley are always available to teach me what I don't know, make adjustments to my policies when needed, and handle anything else I need."
We responded:
"Matthew, thank you for the review, we really appreciate your kind words and look forward to being here for years to come!"
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Jennifer West

March 3, 2025

5  out of  5
rating by Jennifer West
"Super nice staff! Always answers all my questions and emails back promptly!"
We responded:
"Jennifer, thank you for the review and we look forward to being able to assist in any way we can!"
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James Kidd

February 28, 2025

5  out of  5
rating by James Kidd
"Get people great service"
We responded:
"James, thank you so much for the review! We really appreciate you and are thankful to be able to offer you great service."
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melissa Lane

February 28, 2025

5  out of  5
rating by melissa Lane
"The whole staff there is amazing and always helpful"
We responded:
"Melissa, it’s political holders like yourself that make our jobs so enjoyable. Thank you for the review."
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Heidi Watson

February 27, 2025

5  out of  5
rating by Heidi Watson
"Great customer service whenever I call them. Friendly and helpful. My windshield was hit by a rock and had cracked while I was in traffic. Called them and they helped me to get my windshield replaced the next day. So Thankful."
We responded:
"Heidi , thank you so much for the kind words. It was truly our pleasure in helping you get your windshield replaced."
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Sandy Snyder

February 26, 2025

5  out of  5
rating by Sandy Snyder
"The best insurance agent I have had the privilege of coverage with. Office assustants are polite courteous and helpful. Whole office is very well run office I have ever been in."
We responded:
"Sandy thank you so much for the kind words, it is truly our pleasure to help you anyway we can."
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Collin Lane

February 24, 2025

5  out of  5
rating by Collin Lane
"Matt Latta helped me through the red tape on insurance, from the different amounts of coverage to whats actually beneficial to you. Seemed honest and trustworthy with the answer provided to get the best policy at a standard price. He took the time needed out of his day to work with me with my schedule and we were able to come up with a great policy with his State farm office. Brittany also lended a hand with some of the discounts and policy details, all around team effort with a new customer to feel confident and connected to the company. Great customer service."
We responded:
"Collin, thank you so much for the great review on Matt and our team. It truly is a pleasure to help individuals get the coverage that you need!"
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Timmy Miller

February 24, 2025

5  out of  5
rating by Timmy Miller
"Matt Latta cut my auto insurance in half and tripled the coverage! Highly recommend asking Matt to give you a quote"
We responded:
"Timmy, Matt is truly an asset to the office and we are so glad he was able to help you with more coverage at a lower cost. Thank you for the review and we look forward to working!"
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devin kiser

December 25, 2024

5  out of  5
rating by devin kiser
"Brittany and Kris have always made it a priority to make sure I am taken care of. They have made my experience with insurance seamless!"
We responded:
"Devin thank you so much for the review we really appreciate you and your family! "
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Hayley Kiser

November 6, 2024

5  out of  5
rating by Hayley Kiser
"So happy to a part of this State Farm family. From the very first time speaking with anyone here immediately felt like I found the perfect place for me! There are not enough kind words for the place!"
We responded:
"Haley we are so happy to have you in the State Farm Family!"
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Ivy Martin

February 27, 2024

1  out of  5
rating by Ivy Martin
"Karli has been such a help to me! She was able to get me a better rate on my auto insurance, she got me set up with renters insurance, and now homeowners insurance! Very professional and friendly. Thank you for your help! UPDATE: After Karli left this branch I’ve had nothing but trouble after trouble. We switched our auto insurance and homeowners insurance a year ago but kept a life insurance policy with them. I’ve paid every month on autopay for our life insurance policy no problem but now, almost a year later, Kris sends me a bill for over $2,000 claiming I owe on a homeowners policy with them that shouldn’t even exist anymore."
We responded:
"Ivy, thank you for the review. We certainly are thankful to have Karli on our team! Ivy, I am certainly sorry you feel like you haven’t been taken care of. Since Karli left, I have communicated via email with you twice and have not gotten a response from my emails regarding your life policy trying to fulfill your request. For other trouble, I apologize for not knowing what it is that you are speaking of. As far as the bill goes, I did not send that out to you, the home office did in error as to which your husband was informed of when he talked with Brittney at the office. Again, I apologize for any confusion."
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Whitney Campbell

October 6, 2023

5  out of  5
rating by Whitney Campbell
"Kierstin is phenomenal, I’m very thankful for all of her help!"
We responded:
"Thank you Whitney!"
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Sam Davis

October 5, 2023

5  out of  5
rating by Sam Davis
"Brittney is AWESOME"
We responded:
"Thank you, we think she is pretty awesome also."